Our staff includes experts certified by third parties and by software developers. We provide a wide range of services to clients from many backgrounds. Our staff are instructors for universities and deliver online and onsight training. Contact us for more details.

I have hired Publishing Smarter staff for many diverse projects, for three companies. They are extremely aggressive using new technologies to tackle initial publication challenges (and I've given them many), and ongoing growth and maintenance needs. They are true experts and professional in the field. I confidently recommend them to anyone who has web, electronic and traditional publishing needs.

Chris Clark
Mobile Detect Inc.

Key Staff

Read client commentary about Publishing Smarter.

Bernard Aschwanden

Bernard Aschwanden, founder and President of Publishing Smarter, is a recognized publishing technologies expert. He is an Adobe Certified Expert, a Certified Technical Trainer and the author of numerous articles on xml-based publishing and single sourcing.

He presents at conferences and events across Europe and North America. A dynamic and entertaining speaker, he tailors his presentations to the audience and welcomes participation.
In addition to his publishing background and speaking tours, he teaches a variety of classes for Publishing Smarter. Courses include XML / DITA and related technologies, best practices for structured authoring and content management as well as tools such as FrameMaker and XMetaL.

Bernard is a senior member of the Society for Technical Communication, the President of the Toronto STC and Past President of the Computer Trainers Network. Bernard has helped hundreds of companies implement successful unstructured and DITA / XML based publishing solutions.

Kevin Gibson

Kevin Gibson, Business Analyst with Publishing Smarter, is a publishing specialist in Adobe tools and technologies. He is an proficient in FrameMaker, Acrobat, InDesign, Photoshop, Illustrator, GoLive, and PageMaker. Specializing in HTML, Acrobat and PDF publishing he has worked with clients across North America.

With over 10 years of publishing background, Kevin delivers a variety of publishing related courses for York University, Seneca College and numerous private clients.

Jacquie Heys

Jacquie Heys, Senior Information Developer and CMS Consultant with Publishing Smarter, is an accomplished technical writer and editor. She graduated from York University with a Bachelor of Arts degree in English and acquired an M.A. in English Literature from the University of Toronto before receiving a certificate in Technical Writing from Seneca College.

She is a member of the Society for Technical Communication (Toronto Chapter). She writes and edits software and training documentation for clients throughout Canada and the United States.

Christy Jackson

Christy Jackson, Information Architect and Technical Trainer with Publishing Smarter is an accomplished developer and trainer. She has extensive experience working with FrameMaker and XMetaL. In addition to her training experience, she is a knowledgeable industry expert and regularly presents at a client sites and conferences across North America.

Christy actively works with clients to develop and implement solutions based on DITA, XML and single sourcing. She also trains in tools such as FrameMaker and XMetaL. As an information architect she keeps a strong focus on usability in consulting and training.