Tired of needing deep corporate pockets to pay for professional support? Looking to avoid a faceless drone at a major corporation and waiting for them to transfer you to someone else? If so, consider our managed technical support services.
We provide affordable, planned support. We work with you to resolve problems, but also to provide answers before small issues become big problems. Best practices are shared, risks are managed, and projects run smoother. This is done online, using teleconferencing and screen sharing tools. It is provided at reasonable rates, using a simple process.
We offer several support plans, ranging from 3 months to 1 year. Services are billed hourly, with minimum requirements imposed. Please contact us for details on our available support plans and rates.
We are flexible. Depending on your needs we can provide hourly support for a short term project, or regular and ongoing support on an ongoing as-needed basis.
Topics are far ranging. However, some of the support we've provided to clients includes help with:
Support is delivered in many ways. This can include:
In essence, we provide you with a support desk
for dealing with your content creation, management, and distribution.
We work with you in advance to help. If you find you don't use your support in a given month, we automatically provide best practices documentation, additional tutorials for your team based on your specific work environment, or other work to provide value. There's never a loss just because your schedule is full.
Email or call today for more information on the range of services, specific pricing models, or for more details.